Data Deletion
Effective date: October 20, 2026
How to delete the information CRM stores, including data received through Facebook Login and Meta Lead Ads. Details on what we collect are in our Privacy Policy.
1. Agents Using the CRM
- Disconnect Facebook: in the CRM, open Settings → Lead Intake → Disconnect. The stored access tokens for your Facebook account and pages are deleted immediately. You can also remove the app on Facebook under Settings & privacy → Settings → Business integrations.
- Delete a lead: open the contact and choose Delete. The contact, its timeline, call recordings and upcoming appointments are deleted.
- Delete your whole account: email us at the address below from your account's email address. We delete the account and all its data within 30 days; backups are overwritten within another 30 days.
2. Leads and Clients of an Agent
If you sent your details to a real estate agent (for example through a Facebook or Instagram form, a landing page or a booking page), the agent decides how your information is used. Ask that agent to delete it, or email us at the address below with the agent's name and the email address or phone number you used; we will forward your request and make sure it is completed.
3. Contact
Email mail@michaelgebhard.com with the subject "Data deletion". We confirm your request and complete it within 30 days.